Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately.
What materials do you use in your garments?
At VV Official Store, we prioritize high-quality fabrics including organic cotton, premium linens, and sustainable synthetics. Full material compositions are listed under the 'Details' tab of each item.
How should I care for my VV Official apparel?
To maintain the longevity of your garments, we recommend following the specific care label instructions inside each piece, typically involving cold washes and air drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.